Ticket Tool alternative
A ticket bot that also runs the rest of your support
If you are looking for a ticket bot, BluFox covers tickets and adds the support tools servers usually run in separate bots.
BluFox is a free ticket bot: panels with buttons or a dropdown, a short form before the ticket opens, staff claim, transcripts and auto-close. It also has modmail, staff applications and a voice support waiting room, all in one dashboard inbox.
Tickets in BluFox
Panels
Buttons or a dropdown with categories.
Forms
Up to 5 questions in a pop-up before the ticket opens.
Private channel per ticket
Only the member, staff roles and BluFox see it.
Claim, transcripts, auto-close
Plus priority, tags, canned responses and a blocked list.
All support in one place
Modmail
Members write with /modmail send.
Applications
Forms with accept and reject buttons.
Voice support
A waiting room and private support rooms.
Setup
Set it up in three steps
- 01
Add BluFox
Run it next to your current bot.
- 02
Create a panel
Inbox → Panels.
- 03
Post it
Then retire the old panel.
FAQ
Questions
Are BluFox tickets free?
Can I run both bots while switching?
Related
Ticket bot
A free Discord ticket bot: ticket panels with categories, staff claim, transcripts, applications and modmail, managed from a web dashboard.
How to set up a ticket system
Step by step: add a free ticket bot, create a ticket panel with categories and a form, set staff roles, transcripts and auto-close, then post the panel.
Modmail bot
A free Discord modmail bot: members contact staff privately with /modmail, staff claim and answer threads, use saved snippets and keep transcripts.
Voice support (waiting room)
Voice support for Discord: members wait in a voice waiting room, your team claims the case and talks to them in a private room, with notes and ratings.
Ticket Tool is a trademark of its owners. BluFox is not affiliated with or endorsed by Ticket Tool.
Ready to bring order to your server?
Add BluFox, log in with Discord, and the setup series walks you through the rest.