Tickets
Support tickets your staff can keep up with
Members open a ticket from a panel, staff claim it, and the conversation is kept as a transcript. Applications and modmail run in the same inbox on the dashboard.
Tickets
Panels with categories
Buttons or a dropdown for Support, Reports, Partnerships and more.
Claim and close
Staff claim tickets so nobody answers twice, then close with a reason.
Transcripts
Every ticket is kept for later.
Overdue alerts
The dashboard home shows tickets nobody answered.
Applications and modmail
Applications
Staff and event applications with questions, review and roles on approval.
Modmail
Members DM the bot and staff answer from a private channel.
Setup
Set it up in three steps
- 01
Add BluFox
One click.
- 02
Create a panel
Pick categories and the staff role.
- 03
Post it
Send the panel to your support channel.
FAQ
Questions
Can support staff use tickets without other dashboard access?
Is it free?
Related
Moderation bot
A free Discord moderation bot: numbered cases with evidence, warns, timeouts and bans, ban appeals on a web page and logs that keep deleted files.
Discord bot for Roblox groups
One free bot for your Roblox group or game Discord: verification and rank roles, moderation, staff shifts, applications, tickets, events and leveling.
No-code automations
Build Discord automations without code: 63 triggers, 58 conditions and 88 actions in a visual editor, with loops and test runs.
All-in-one free Discord bot
A free all-in-one Discord bot with 42 modules: moderation, anti-raid, tickets, leveling, Roblox verification, casino games and no-code automations.
Ready to try it on your server?
Add BluFox, log in with Discord and switch on what you need. It is free.